Payment Recovery for Subscription Businesses

Your customers didn't cancel. Their card expired. Rebill them.

20-40% of subscription churn is involuntary. Failed cards, expired tokens, insufficient funds. These customers want to stay. Rebill recovers them with SMS, email, and smart retries before they're gone.

$129B
Lost annually to failed
payments industry-wide
20-40%
Of all SaaS churn is
involuntary (recoverable)
2x
SMS recovery rate
vs. email alone

What happens when you don't recover

Hour 0
Card declines. Stripe retries automatically.
Hour 24
A generic "update your payment" email lands in Promotions tab. Customer doesn't see it.
Day 3-7
More retry attempts fail. Maybe another email. Customer has moved on with their day.
Day 14
Subscription cancelled. Customer gone. They never knew it happened.
With Rebill: Minute 5
SMS sent. Customer taps link. Card updated. Payment recovered. Done.

Three channels. One goal.

Most tools pick one channel. Rebill coordinates all three, starting with the one that actually gets opened.

SMS First

Text messages within minutes of failure. Direct link to update payment. No app to open, no email to find.

2x higher recovery vs email

Smart Retries

Optimized retry timing based on decline codes. Soft declines vs hard declines handled differently. No wasted attempts.

70% of failures are recoverable

The math is simple

Without Rebill

Monthly failed payments ~15
Avg subscription value $80/mo
Stripe recovery rate ~50%
Revenue lost monthly -$600

With Rebill

Additional recovery rate +25%
Extra payments recovered ~4/mo
Revenue saved monthly +$320
Rebill cost Flat monthly fee
Net ROI
Positive from month one

How we're different

Flat pricing. No percentage fees.

You keep 100% of recovered revenue. No split, no sliding scale, no surprises. Recovery tools that take a cut create misaligned incentives.

No fabricated social proof.

We don't have "10,000 happy customers" yet. We have math that works, a product that recovers revenue, and a price that makes sense from day one.

SMS-first, not email-only.

Your dunning email is in the Promotions tab. Your SMS is on their lock screen. We lead with the channel that actually gets seen.

Built for founders, not enterprises.

If you're at $5K-50K MRR, you can't justify $300/mo for dunning. But you also can't afford to lose 20-40% of churn to broken payments. That's the gap.

Every failed payment is a customer you already won.

They signed up. They used your product. They intended to keep paying. The only thing that broke was the billing. Fix the billing, keep the customer.

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